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Schools & Education2 October 20265 min read

Safe Child Pickup: Know Exactly Who Collected Your Child From School

At closing time a school has to answer one question many times over: is this person allowed to take this child home? mySmartAccessCard answers it with a parent card tap or a one-time pickup code, and tells the parent the moment their child is collected.

Most schools still rely on a teacher recognising a face at the gate. That works until a new driver, an aunty or a neighbour turns up, or until a busy afternoon means nobody is sure who left with whom. Pickup verification gives the school a clear yes or no, and gives the parent a record.

Two ways to collect a child

Who is collectingHow it is verified
The parentThe parent taps their own SmartAccess card at the school. Staff see which children are linked to that parent.
Someone else (driver, relative, neighbour)The parent creates a one-time pickup code in the parent app and sends it to that person. School staff check the code at the gate.

How a pickup code works

  1. 1In the parent app, open Pickup and create a code. It looks like PK7M3Q.
  2. 2Send the code to the person collecting your child.
  3. 3At the school, staff enter the code. If it is valid, they see the parent's name and the children it covers.
  4. 4The code works once and expires after 24 hours. A parent can have up to three active codes at a time.

The parent knows straight away

Every pickup is logged with the time. The parent gets an alert in the app and an SMS for each child collected, so a parent at work knows their child has left school safely, and with whom.

Only linked parents can collect

A card or code only works for children linked to that parent at that school, using the same secure guardian linking the school already uses for attendance alerts.

Pickup verification is part of mySmartAccessCard for schools. See everything schools get or register your school.

Questions people ask

How can a school know who is picking up a child?

With mySmartAccessCard, the parent either taps their own SmartAccess card at the school, or sends a one-time pickup code to the person collecting. School staff verify the card or code before releasing the child.

Can someone else pick up my child from school?

Yes. Create a one-time pickup code in the parent app and send it to them. It works once and expires after 24 hours.

Will I know when my child has been collected?

Yes. Every pickup is logged, and you get an app alert and an SMS for each child collected.

Published 2 October 2026 · mysmartaccesscard

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